Privacy Policy

1. Information We Collect

LifeRx Medical Practice ("we", "us", or "our") collects information you provide directly, including your name, email address, phone number, and any other information you submit through our website or during telehealth consultations. We may also collect device and usage data automatically through cookies and similar technologies.

2. How We Use Your Information

We use your information to provide and improve our telehealth services, communicate with you about appointments and care, process payments, comply with legal obligations, and send you service-related notifications. If you have opted in, we may also use your information to send marketing communications.

3. SMS/Text Messaging

By providing your phone number and opting in, you consent to receive SMS/text messages from LifeRx Medical Practice regarding appointment reminders, account updates, and customer care. If you separately opt in to marketing messages, you may also receive promotional SMS communications. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance. Carriers are not liable for delayed or undelivered messages.

4. Information Sharing

We do not sell your personal information. We may share your information with healthcare providers involved in your care, service providers who assist our operations, and as required by law. We do not share your opt-in consent or phone number with third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. You may opt out of marketing communications at any time. Opting out of marketing messages will not affect transactional or service-related communications.

7. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised "last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].